As a professional speaker and consultant focusing on events technology, Corbin Ball stays in hotels about 130 nights each year. Consequently, he has strong feelings on what constitutes the “ideal” stay — especially in how technology is implemented. Hotel guests, even experienced travelers, are in unfamiliar surroundings, so the technology should be kept as simple a possible — it should be easy enough that a grandmother can use it! When hoteliers help guests adapt through easy-to-use technology, they increase the chances of having loyal “heads in beds.”

His article offers a host of technology suggestions — from the check-in/lobby/public space to the room desk to Wi-Fi, and even the bathroom — that will improve the experience for business travelers, road warriors and meeting attendees. Read more at www.corbinball.com